Frequently Asked Questions (FAQ)
We’ve put together some of the most common questions our customers ask. If you can’t find the answer you’re looking for, feel free to reach out to us.
🛒 Orders & Payments
Q: How do I place an order?
A: Simply browse our kitchen products, add items to your cart, and proceed to checkout. You can pay securely with major debit/credit cards and PayPal.
Q: Will I receive an order confirmation?
A: Yes! Once your order is placed, you’ll receive an email confirmation with your order details.
🚚 Shipping & Delivery
Q: How long does delivery take?
A: Standard shipping takes 5–11 business days (free), and express shipping takes 5–9 business days (£4.00).
Q: Do you ship internationally?
A: Currently, we ship across the UK only.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number by email.
🔄 Returns & Refunds
Q: Can I return my order?
A: Yes, you can return unused items within 14 days of delivery. Please ensure the product is in its original packaging.
Q: How do I request a refund?
A: Contact us at info.dailod@gmail.com or call us at +44 7412 768625, and we’ll guide you through the process.
📦 Products
Q: Are your products brand new?
A: Yes, all products sold on Dailod are brand new and carefully checked before dispatch.
Q: Do you offer warranties?
A: Some products may come with a manufacturer’s warranty. Please check the product description for details.
📞 Contact Us
Still have questions? We’re happy to help!
📍 Address: 219 Ilderton Rd, London SE15 1NS, UK
📞 Phone: +44 7412 768625
📧 Email: info.dailod@gmail.com
- Choosing a selection results in a full page refresh.